Question 1

What should I wear?

Accepted Answer

Warm, wind & waterproof jacket

Three layers of clothes as the weather can change quickly

Warm sweater, fleece and thermal layer

Warm trousers – waterproof and breathable

Sturdy water-resistant footwear/boots

Woollen socks

Warm hat and scarf

Warm and waterproof gloves

Crampons (advisable during winter) – can be bought on the spot. Some of our beautiful places in nature are protected and cannot be salted to protect nature. That is why it can get quite icy at Gullfoss and Geysir, so we recommend wearing crampons there.

Question 2

What is included in my tour?

Accepted Answer

All admission to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.

Question 3

What does the guide do?

Accepted Answer

Reykjavik Excursions offers guidance in most of the tours. Guidance is in English. Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour).

Our tour guides are professionals with degrees in various languages and/or subjects relating to Icelandic tourism. Your guide tells you about the area you are visiting and leads the way throughout the tour. They will also be able to answer your questions, if you have any. Our aim is to offer quality tours that feature the different aspects of Iceland's nature, history, culture and modern living.

Question 4

I am in a manual wheelchair, can I join one of your day tours?

Accepted Answer

Passengers with reduced mobility and using a manual wheelchair are more than welcome to join our day tours. Please advise your reduced mobility when booking a day tour in order for us to be able to make appropriate measures. Our staff assists as much as possible in moving to/from or within the bus.

Question 5

What languages are spoken on the tours?

Accepted Answer

Guidance is in English.

Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour). Further information and details are listed with each tour.

Question 6

When is my pick-up / drop-off?

Accepted Answer

Reykjavik Excursions offers pick up at designated bus stops, and selected hotels, guesthouses and hostels at an extra cost. Pick up starts 30 minutes before departure and passengers are requested to be ready in time at your pick up location. Passengers are responsible for being ready and visible for their pick up. If passengers miss their Reykjavik Excursions pick up they need to arrive at BSÍ Bus Terminal in time for their tour´s departure at their own cost.

Attention passengers staying in hotels and guesthouses in the restricted area in the city centre need to go to the nearest bus pick up spot. For more information on pick up locations refer to our pick up location page. The pick up is operated by smaller and bigger coaches throughout the city, dictated by accessibility.

Drop off starts after indicated arrival time. Please note that drop off locations may not be directly in front of your hotel or guesthouse dictated by actual conditions (e.g. narrow streets, coach size, roadworks, etc.). Those staying in hotels and guesthouses in the restricted area in the city centre will be dropped off at the same place they were picked up from.

Pick up and drop off for day tours operated by subcontractors may vary, please refer to each tour.

Question 7

What kind of coaches do you offer?

Accepted Answer

Reykjavik Excursions bus fleet is one of the best in Iceland. Our fleet of modern coaches consists of 80 vehicles, varying from 6 to 70 seats and 4x4 coaches suitable for crossing un-bridged glacier rivers, hence reaching almost any destination in the highlands. Constant supervision, maintenance and upkeep ensure the quality of the coaches and professional drivers enhance the safety of all passengers.

Question 8

What about bicycles and larger baggage/suitcases?

Accepted Answer

Packaged and unpackaged bicycles can be transported if space is available. The cost per bicycle is 2.500 ISK. For maximum efficiency in the luggage compartment, we prefer that bicycles are packaged in boxes. Unpackaged bicycles must have the pedals removed and the chain covered. Additional luggage will be loaded as space allows and is subject to freight charges. The cost for each item, such as golf bags, skis etc. is 1.000 ISK per item.

If you are travelling with more luggage than is estimated per person we recommend you send us an e-mail (main@re.is) or call our main BSI Bus Terminal office, (+354) 580 5400 in order for us to make appropriate arrangements before your arrival.

Question 9

How much luggage am I allowed to take with me?

Accepted Answer

Flybus passengers are allowed to store two bags per person, weighing a maximum of 23 kg (50 lbs) each in the luggage compartment of the bus. Day tour passengers usually don't bring that much luggage, except for tours that have drop off at Keflavik International Airport, e.g. some Blue Lagoon tours. Passengers can also take aboard one small carry-on item.

Reykjavik Excursions take no liability for luggage, fragile valuables or perishable articles. All baggage must be claimed promptly upon arrival.

Question 10

What is your policy on smoking?

Accepted Answer

Smoking is prohibited on board Reykjavik Excursions coaches.

Question 11

What should I be aware of regarding liabilities?

Accepted Answer

Icelandia reserves the right to alter routes, itineraries or timetables without prior notice should the necessity arise.

No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Icelandia. All such losses and expenses are the personal liability of the traveller.

Question 12

Do I need to bring my passport?

Accepted Answer

You do not need to bring your passport for the day tours. If you are going snowmobiling, you do need to bring a driver's license.

Question 13

Are the prices fixed?

Accepted Answer

Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.

Question 14

Can I request a Seat Belt Extender?

Accepted Answer

If you need a seat belt extender for your tour or Flybus transfer, please email us in advance to request one.

Question 15

What should I wear?

Accepted Answer

Warm, wind & waterproof jacket

Three layers of clothes as the weather can change quickly

Warm sweater, fleece and thermal layer

Warm trousers – waterproof and breathable

Sturdy water-resistant footwear/boots

Woollen socks

Warm hat and scarf

Warm and waterproof gloves

Crampons (advisable during winter) – can be bought on the spot. Some of our beautiful places in nature are protected and cannot be salted to protect nature. That is why it can get quite icy at Gullfoss and Geysir, so we recommend wearing crampons there.

Question 16

What is included in my tour?

Accepted Answer

All admission to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.

Question 17

What does the guide do?

Accepted Answer

Reykjavik Excursions offers guidance in most of the tours. Guidance is in English. Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour).

Our tour guides are professionals with degrees in various languages and/or subjects relating to Icelandic tourism. Your guide tells you about the area you are visiting and leads the way throughout the tour. They will also be able to answer your questions, if you have any. Our aim is to offer quality tours that feature the different aspects of Iceland's nature, history, culture and modern living.

Question 18

I am in a manual wheelchair, can I join one of your day tours?

Accepted Answer

Passengers with reduced mobility and using a manual wheelchair are more than welcome to join our day tours. Please advise your reduced mobility when booking a day tour in order for us to be able to make appropriate measures. Our staff assists as much as possible in moving to/from or within the bus.

Question 19

What languages are spoken on the tours?

Accepted Answer

Guidance is in English.

Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour). Further information and details are listed with each tour.

Question 20

When is my pick-up / drop-off?

Accepted Answer

Reykjavik Excursions offers pick up at designated bus stops, and selected hotels, guesthouses and hostels at an extra cost. Pick up starts 30 minutes before departure and passengers are requested to be ready in time at your pick up location. Passengers are responsible for being ready and visible for their pick up. If passengers miss their Reykjavik Excursions pick up they need to arrive at BSÍ Bus Terminal in time for their tour´s departure at their own cost.

Attention passengers staying in hotels and guesthouses in the restricted area in the city centre need to go to the nearest bus pick up spot. For more information on pick up locations refer to our pick up location page. The pick up is operated by smaller and bigger coaches throughout the city, dictated by accessibility.

Drop off starts after indicated arrival time. Please note that drop off locations may not be directly in front of your hotel or guesthouse dictated by actual conditions (e.g. narrow streets, coach size, roadworks, etc.). Those staying in hotels and guesthouses in the restricted area in the city centre will be dropped off at the same place they were picked up from.

Pick up and drop off for day tours operated by subcontractors may vary, please refer to each tour.

Question 21

What kind of coaches do you offer?

Accepted Answer

Reykjavik Excursions bus fleet is one of the best in Iceland. Our fleet of modern coaches consists of 80 vehicles, varying from 6 to 70 seats and 4x4 coaches suitable for crossing un-bridged glacier rivers, hence reaching almost any destination in the highlands. Constant supervision, maintenance and upkeep ensure the quality of the coaches and professional drivers enhance the safety of all passengers.

Question 22

What about bicycles and larger baggage/suitcases?

Accepted Answer

Packaged and unpackaged bicycles can be transported if space is available. The cost per bicycle is 2.500 ISK. For maximum efficiency in the luggage compartment, we prefer that bicycles are packaged in boxes. Unpackaged bicycles must have the pedals removed and the chain covered. Additional luggage will be loaded as space allows and is subject to freight charges. The cost for each item, such as golf bags, skis etc. is 1.000 ISK per item.

If you are travelling with more luggage than is estimated per person we recommend you send us an e-mail (main@re.is) or call our main BSI Bus Terminal office, (+354) 580 5400 in order for us to make appropriate arrangements before your arrival.

Question 23

How much luggage am I allowed to take with me?

Accepted Answer

Flybus passengers are allowed to store two bags per person, weighing a maximum of 23 kg (50 lbs) each in the luggage compartment of the bus. Day tour passengers usually don't bring that much luggage, except for tours that have drop off at Keflavik International Airport, e.g. some Blue Lagoon tours. Passengers can also take aboard one small carry-on item.

Reykjavik Excursions take no liability for luggage, fragile valuables or perishable articles. All baggage must be claimed promptly upon arrival.

Question 24

What is your policy on smoking?

Accepted Answer

Smoking is prohibited on board Reykjavik Excursions coaches.

Question 25

What should I be aware of regarding liabilities?

Accepted Answer

Icelandia reserves the right to alter routes, itineraries or timetables without prior notice should the necessity arise.

No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Icelandia. All such losses and expenses are the personal liability of the traveller.

Question 26

Do I need to bring my passport?

Accepted Answer

You do not need to bring your passport for the day tours. If you are going snowmobiling, you do need to bring a driver's license.

Question 27

Are the prices fixed?

Accepted Answer

Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.

Question 28

Can I request a Seat Belt Extender?

Accepted Answer

If you need a seat belt extender for your tour or Flybus transfer, please email us in advance to request one.

Question 29

Can I travel with my pet?

Accepted Answer

Pets are not allowed on coach tours.

Question 30

I am a senior. Can some Day Tours be too difficult for me?

Accepted Answer

Nature is the main attraction on many of our excursions, meaning that some day tours require short to medium-long walks. If walking is required on the tour, it will be mentioned in the tour description.

We recommend that you find a tour suitable to your needs. Please read the tour descriptions for further information on each tour.

Question 31

For how long can I expect to sit in the bus between stops? Where does the bus stop?

Accepted Answer

The tours vary in length but we do stop at least every 1,5 - 2 hours for a stretch and a bathroom stop.

During all full day excursions there is a lunch stop at a local restaurant. Further information and details of each tour are listed on our website and in our brochure.

Question 32

Can I bring a packed lunch or is lunch provided?

Accepted Answer

Unless specifically listed, meals and refreshments are not included. During all full day excursions there is a lunch stop at a local restaurant. For the tours, you can either bring your own lunch or buy it on the way. It is not allowed to have lunch on board the coach.

Question 33

Does my child have to use a child seat in the bus?

Accepted Answer

Yes, all passengers should use seat belts and we at Reykjavik Excursions offer child's car seats for children 9–18 kg approx. (1–3 or 4 years old) Please note that Reykjavik Excursions cannot provide child car seats on the Highland Bus.

It is the driver's responsibility to ensure that all passengers wear seat belts according to Icelandic law and that children use an appropriate child's car seat for their age.

Children 0-3 years of age must use an appropriate child's car seats.

Children 3 or 4 years and older (over 18 kg) can use the normal seat belts on our buses.

Please contact our Customer Service with at least 24 hour notice if you are planning to travel with us and a child's car seat is needed so we can make sure that there is one available. Kindly note that operators are not required to provide children's car seats as it is not practical for them to carry a range of different child´s car seats on their vehicles. That is why we ask our customers to book a child's car seat in advance when needed.

Question 34

Are there seatbelts in the buses?

Accepted Answer

There are 2-point seat belts on all Reykjavik Excursions buses.

Question 35

Can I request a Seat Belt Extender?

Accepted Answer

If you need a seat belt extender for your tour or Flybus transfer, please email us in advance to request one.

Golden Circle and Laugarás Lagoon Lerki Admission

Golden Circle & Geothermal Escape at Laugarás Lagoon Lerki admission

Need to know

Tour itinerary

Golden Circle

Gullfoss

Geysir

Þingvellir National Park

Laugarás Lagoon

What’s included and what to bring on this tour

Included

Not included

Tour highlights

Are you wondering about something?

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