Name: Reykjavík - Blue Lagoon Premium including admission
Brand: Icelandia
SKU: BL32
Price: 27199 ISK
Availability: InStock

Question 1

Can I change my dates?

Accepted Answer

We understand that your travel plans might change. You can easily change the dates for your booked tours with only one phone call: (+354) 580 5400 by stopping by one of our sales offices, or by sending us an email to main@re.is. You will need to quote your confirmation number to change your dates and give us all the necessary information.

Please remember: Your date change must be requested at least a day before the scheduled departure.

Question 2

How can I make a booking for a group of people?

Accepted Answer

You can book for a group of people using our online booking system. Each booking must contain at least one adult.

Reykjavik Excursions Kynnisferðir takes pride in tailor-making and organising tours for private groups, from short trips within Reykjavik to full-circle programs. Our fleet of modern coaches consists of 80 vehicles, ranging from 6 to 70 seats and 4x4 coaches suitable for crossing un-bridged glacier rivers, reaching almost any destination in the highlands. For a tailor-made tour for groups, please send us an email to main@re.is.

Question 3

Where are your sales offices?

Accepted Answer

Icelandia operates a sales office at the BSÍ Bus Terminal in Reykjavík and a sales office at Keflavik Airport.

Question 4

What is your refund policy?

Accepted Answer

Reykjavik Excursions by Icelandia reserves the right to alter routes, itineraries or timetables without prior notice, should the necessity arise. We accept no liability for loss, theft or expenses caused by the delay of any agent, hotel, coach, operator, airline, guide, restaurant or any other person or company, however caused. Nor are we responsible for losses in the event of Force Majeure, such as natural catastrophes, strikes, weather, war or other causes outside of our control. All such losses and expenses are the personal liability of the traveller, and we advise all our guests to hold valid travel insurance, as you travel at your own responsibility on our tours and transfers.

All cancellations must be made in writing and received at least 24 hours before departure. Cancellations received less than 24 hours before departure will be charged in full. (Blue Lagoon bookings are an exception: cancellations must be received with at least 48 hours' notice.)

For third-party tours, cancellation depends on the tour operator's own cancellation policy.

To request a refund, select "Apply for a refund" under Support forms on our Customer Support page and complete the form. Our refund team will process your request as soon as possible.

Question 5

How far in advance can I book a day tour online?

Accepted Answer

If a tour is displayed online you can book it and hence guarantee your seat on the tour.

Question 6

I don't have a printer. Do I need to print out my ticket/voucher?

Accepted Answer

It is recommended that you print out your confirmation and bring it with you on paper for your tour. That helps us prevent delays and service you sooner, once you arrive for your tour.

If you cannot print your confirmation, please show up early for your tour so our staff has time to confirm your booking. You will be asked to present your confirmation number and identification. Be advised, that this might require some waiting on your behalf.

Question 7

I got sick and can't use my Day Tour ticket. Can I get it refunded?

Accepted Answer

All cancellations should be in writing and be notified 24 hours* before departure.

If you bought your ticket at one of the Reykjavik Excursions sale offices, and you notify 24 hours before your pick up, your ticket will be refunded.

*Except for Blue Lagoon bookings where cancellations must be received with at least 48 hours notice.

Question 8

I still haven't received a confirmation email about my booking. What is wrong?

Accepted Answer

You can expect up to 24 hours to pass before receiving a confirmation via email.

Try looking in your email's 'Trash' or 'Junk' folder. Sometimes confirmation emails can be misplaced by your email server and not reach your inbox.

If more than 24 hours have passed, or if you booked a tour with short notice, email us at main@re.is, and we will get back to you. Please provide a phone number where you can be reached.

Question 9

I have a problem with my online booking. What is wrong?

Accepted Answer

Our aim is to make it as convenient as possible to book a tour with Reykjavik Excursions. If you experience difficulties, they might only be temporary. Try booking again after a few minutes.

If the problem persists, you can call (+354) 580 5400 and talk to a sales executive. Please disclose tour name, tour date, no. of passengers, your name and contact information so we can complete your booking.

We would appreciate to hear about your booking problem, so that we can improve our booking system.

Question 10

Can I change my booking?

Accepted Answer

If you booked directly through Reykjavik Excursions, either online or at a sales office, you can always change your booking. Just make sure you do it in time, so pick-up information can be changed. To change your booking, contact us via e-mail, main@re.is or by phoning (+354) 580 5400. Please have all the necessary information at hand, including your confirmation letter.

If you booked through another travel agency, you have to make the changes through that agency and follow the terms set by them.

Question 11

Can I travel with my pet?

Accepted Answer

Pets are not allowed on coach tours.

Question 12

I am a senior. Can some Day Tours be too difficult for me?

Accepted Answer

Nature is the main attraction on many of our excursions, meaning that some day tours require short to medium-long walks. If walking is required on the tour, it will be mentioned in the tour description.

We recommend that you find a tour suitable to your needs. Please read the tour descriptions for further information on each tour.

Question 13

What should I wear?

Accepted Answer

Warm, wind & waterproof jacket

Three layers of clothes as the weather can change quickly

Warm sweater, fleece and thermal layer

Warm trousers – waterproof and breathable

Sturdy water-resistant footwear/boots

Woollen socks

Warm hat and scarf

Warm and waterproof gloves

Crampons (advisable during winter) – can be bought on the spot. Some of our beautiful places in nature are protected and cannot be salted to protect nature. That is why it can get quite icy at Gullfoss and Geysir, so we recommend wearing crampons there.

Question 14

What is included in my tour?

Accepted Answer

All admission to sites, museums or exhibitions visited are included, unless otherwise stated in tour description.

Question 15

What does the guide do?

Accepted Answer

Reykjavik Excursions offers guidance in most of the tours. Guidance is in English. Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour).

Our tour guides are professionals with degrees in various languages and/or subjects relating to Icelandic tourism. Your guide tells you about the area you are visiting and leads the way throughout the tour. They will also be able to answer your questions, if you have any. Our aim is to offer quality tours that feature the different aspects of Iceland's nature, history, culture and modern living.

Question 16

I am in a manual wheelchair, can I join one of your day tours?

Accepted Answer

Passengers with reduced mobility and using a manual wheelchair are more than welcome to join our day tours. Please advise your reduced mobility when booking a day tour in order for us to be able to make appropriate measures. Our staff assists as much as possible in moving to/from or within the bus.

Question 17

What languages are spoken on the tours?

Accepted Answer

Guidance is in English.

Some tours are additionally guided in German, French or Scandinavian (maximum 2 languages per tour). Further information and details are listed with each tour.

Question 18

When is my pick-up / drop-off?

Accepted Answer

Reykjavik Excursions offers pick up at designated bus stops, and selected hotels, guesthouses and hostels at an extra cost. Pick up starts 30 minutes before departure and passengers are requested to be ready in time at your pick up location. Passengers are responsible for being ready and visible for their pick up. If passengers miss their Reykjavik Excursions pick up they need to arrive at BSÍ Bus Terminal in time for their tour´s departure at their own cost.

Attention passengers staying in hotels and guesthouses in the restricted area in the city centre need to go to the nearest bus pick up spot. For more information on pick up locations refer to our pick up location page. The pick up is operated by smaller and bigger coaches throughout the city, dictated by accessibility.

Drop off starts after indicated arrival time. Please note that drop off locations may not be directly in front of your hotel or guesthouse dictated by actual conditions (e.g. narrow streets, coach size, roadworks, etc.). Those staying in hotels and guesthouses in the restricted area in the city centre will be dropped off at the same place they were picked up from.

Pick up and drop off for day tours operated by subcontractors may vary, please refer to each tour.

Question 19

What kind of coaches do you offer?

Accepted Answer

Reykjavik Excursions bus fleet is one of the best in Iceland. Our fleet of modern coaches consists of 80 vehicles, varying from 6 to 70 seats and 4x4 coaches suitable for crossing un-bridged glacier rivers, hence reaching almost any destination in the highlands. Constant supervision, maintenance and upkeep ensure the quality of the coaches and professional drivers enhance the safety of all passengers.

Question 20

What about bicycles and larger baggage/suitcases?

Accepted Answer

Packaged and unpackaged bicycles can be transported if space is available. The cost per bicycle is 3.800 ISK for Flybus and 4.500 ISK for Highland Bus. For maximum efficiency in the luggage compartment, we prefer that bicycles are packaged in boxes. Unpackaged bicycles must have the pedals removed and the chain covered. Additional luggage will be loaded as space allows and is subject to freight charges. The cost for each item, such as golf bags, skis etc. is 1.500 ISK per item.

If you are travelling with more luggage than is estimated per person we recommend you send us an e-mail (main@re.is) or call our main BSI Bus Terminal office, (+354) 580 5400 in order for us to make appropriate arrangements before your arrival.

Question 21

How much luggage am I allowed to take with me?

Accepted Answer

Flybus passengers are allowed to store two bags per person, weighing a maximum of 23 kg (50 lbs) each in the luggage compartment of the bus. Day tour passengers usually don't bring that much luggage, except for tours that have drop off at Keflavik International Airport, e.g. some Blue Lagoon tours. Passengers can also take aboard one small carry-on item.

Reykjavik Excursions take no liability for luggage, fragile valuables or perishable articles. All baggage must be claimed promptly upon arrival.

Question 22

What is your policy on smoking?

Accepted Answer

Smoking is prohibited on board Reykjavik Excursions coaches.

Question 23

What should I be aware of regarding liabilities?

Accepted Answer

Icelandia reserves the right to alter routes, itineraries or timetables without prior notice should the necessity arise.

No liability is accepted for losses or expenses due to delays or changes of arrival or departure of flights or other services, injury, sickness, accident, strikes, damage, negligence, weather, war or other causes outside the control of Icelandia. All such losses and expenses are the personal liability of the traveller.

Question 24

Do I need to bring my passport?

Accepted Answer

You do not need to bring your passport for the day tours. If you are going snowmobiling, you do need to bring a driver's license.

Question 25

Are the prices fixed?

Accepted Answer

Tours and services are subject to currency fluctuation and conditions of cooperative contractors that may provide transportation and other services.

Question 26

Can I request a Seat Belt Extender?

Accepted Answer

If you need a seat belt extender for your tour or Flybus transfer, please email us in advance to request one.

Question 27

For how long can I expect to sit in the bus between stops? Where does the bus stop?

Accepted Answer

The tours vary in length but we do stop at least every 1,5 - 2 hours for a stretch and a bathroom stop.

During all full day excursions there is a lunch stop at a local restaurant. Further information and details of each tour are listed on our website and in our brochure.

Question 28

Can I bring a packed lunch or is lunch provided?

Accepted Answer

Unless specifically listed, meals and refreshments are not included. During all full day excursions there is a lunch stop at a local restaurant. For the tours, you can either bring your own lunch or buy it on the way. It is not allowed to have lunch on board the coach.

Question 29

Does my child have to use a child seat in the bus?

Accepted Answer

Yes, all passengers should use seat belts and all children under 135 cm use an appropriate child's car seat for their age and size. At Reykjavik Excursions, we provide child's car seats for children 9–18 kg approximately. Please note that child car seats cannot be accommodated on our Highland buses. Therefore, only children who are above 135 cm high can travel on these services.

It is the driver's responsibility to ensure that all passengers wear seat belts according to Icelandic law.

Please contact our Customer Service with at least 24 hour notice if you are planning to travel with us and a child's car seat is needed so we can make sure that there is one available.

Kindly note that operators are not required to provide children's car seats as it is not practical for them to carry a range of different child´s car seats on their vehicles. That is why we ask our customers to book a child's car seat in advance when needed.

Question 30

Are there seatbelts in the buses?

Accepted Answer

There are 2-point seat belts on all Reykjavik Excursions buses.

Question 31

Can I request a Seat Belt Extender?

Accepted Answer

If you need a seat belt extender for your tour or Flybus transfer, please email us in advance to request one.

Question 32

What time is Blue Lagoon busiest?

Accepted Answer

The Blue Lagoon is typically busiest during the day, roughly between 11am and 3pm. That’s why, at Icelandia, many of our combination tours visit the spa during the evening. This way, you’ll experience its magic with much fewer people.

Question 33

Is the Blue Lagoon in Iceland worth going to?

Accepted Answer

The Blue Lagoon fully deserves its reputation as one of the most incredible experiences in Iceland. With its sumptuous, therapeutic waters set in the heart of a volcanic landscape, it’s a completely unique experience.

Relax, unwind, and take in the magic of Iceland’s spa traditions. After a busy break full of sightseeing—or straight off the plane from your day job—you’ll leave feeling like a different person.

Question 34

How do I get from Reykjavik to the Blue Lagoon without a car?

Accepted Answer

It’s easy to reach the Blue Lagoon from downtown Reykjavik without a car. Buses for the Blue Lagoon leave seven times a day from the BSI bus station in Reykjavik. The journey takes about 40 minutes.

Alternatively, you can hire a private taxi. But you’ll pay much more and the journey will take just as long.

Question 35

Do I have to book the Blue Lagoon in advance?

Accepted Answer

It’s always recommended to book the Blue Lagoon in advance. It helps you plan your trip and ensures there’ll be enough space for you whenever you want to come. After all, it is one of the most popular sights in Iceland—and you don’t want to be disappointed.

Question 36

Is 2 hours enough at the Blue Lagoon?

Accepted Answer

Most visitors to the Blue Lagoon will spend about two hours in the waters of the Blue Lagoon. However, there’s no minimum or maximum stay—just whatever suits you.

With Icelandia, a transfer to Reykjavik runs every hour from the Blue Lagoon, so you can relax for as long as you want.

Question 37

What is the difference between the Blue Lagoon's admissions and how much does it cost?

Accepted Answer

The Blue Lagoon offers three standard admission types:

Comfort Package: This package provides guests with admission to the Blue Lagoon, a silica mud mask, a towel, and a drink.

Premium Package: In addition to the features of the Comfort package, the Premium admission offers two extra masks, a bathrobe, and a glass of sparkling wine when dining at the lagoon's restaurant.

Retreat Spa: This is the most luxurious package. With the Retreat Spa admission, guests not only get access to the Blue Lagoon but also to the Retreat Spa and Retreat Lagoon. They receive a private changing room, Ritual Skincare amenities, a drink of their choice, and access to the Spa Restaurant.

The exact cost of these packages fluctuates due to the Blue Lagoon's dynamic pricing model, which varies based on availability and time of day.

Typically, the basic Comfort Package tickets hover around 70-100 EUR, the Premium is between 80-120 EUR, and the Retreat Spa access is approximately 530-600 EUR.

Tours to the Blue Lagoon by Icelandia cover the entrance fee and transfer, with the possibility to incorporate additional activities and experiences.

Question 38

Can I go directly to the Blue Lagoon from the airport?

Accepted Answer

With Blue Lagoon transfers from Keflavik, it’s easy to visit the geothermal pool directly from the airport. The journey takes only about 20 minutes.

Either jump aboard a bus from Keflavik or book a complete transfer package with Icelandia. This way, you get a transfer to Reykjavik downtown, to make your onward journey even more convenient.

Question 39

How much does it cost to go to the Blue Lagoon Iceland?

Accepted Answer

The prices for these packages can vary because of the Blue Lagoon's flexible pricing system, which adjusts based on demand and the time of day.

Generally, the Comfort Package tends to range from 70-100 EUR, the Premium falls between 80-120 EUR, and the Retreat Spa access lies somewhere between 530-600 EUR.

Icelandia Blue Lagoon tours include the cost of entry plus transfer, and there’s an option to add other activities and experiences as well.

Question 40

What time of year is best for the Blue Lagoon?

Accepted Answer

The Blue Lagoon is an incredible experience throughout the year. During the summer, you can enjoy the waters of the Blue Lagoon beneath the light of the midnight sun. Meanwhile, in winter, you can even see the northern lights from the site.

The spa is open all year round. And, as the waters are heated, it’s a pleasure no matter how cold it is outside.

Question 41

Is Blue Lagoon better at night or day?

Accepted Answer

The Blue Lagoon makes for a magical experience at any time of day.

However, it tends to be busier during the day. And there’s something particularly special about experiencing the Blue Lagoon during the evening, when it’s possible to see the northern lights or enjoy the midnight sun.

Question 42

Do you get a free drink at the Blue Lagoon?

Accepted Answer

A free drink is included in all Comfort admissions to the Blue Lagoon. And, if you book a Premium experience, you’ll get a glass of sparkling wine in the restaurant too.

Question 43

How long can I stay in the Blue Lagoon?

Accepted Answer

There’s no maximum time you can spend at the Blue Lagoon within a day. Relax and enjoy the waters to your heart’s content. Then, if you would like, head to the restaurant or get a drink from the bar.

Just be aware that if you’ve booked a Blue Lagoon tour, you may have other things to see and do!

Question 44

Can you wet your hair in Blue Lagoon?

Accepted Answer

When visitors come to the Blue Lagoon, it’s very common for them to wet their hair in its waters. You are bathing in a pool after all!

That said, it’s generally recommended to apply conditioner before you get your hair wet. As the waters are rich in silica, it can make your hair quite dry and difficult to manage. Alternatively, tie your hair up in a bun to avoid it getting wet.

Question 45

Do you have to wash your hair before Blue Lagoon?

Accepted Answer

You do have to rinse off in the showers (without your bathing suit) before getting in the Blue Lagoon, but fully washing your hair beforehand is not a specific rule. However, washing your hair beforehand and leaving conditioner on it while soaking in the lagoon (but avoiding submerging it in the water while bathing) can help stop the silica from drying out your hair.

Question 46

What is so special about the Blue Lagoon in Iceland?

Accepted Answer

Since locals began bathing here nearly 50 years ago, they noticed the mineral-rich water left their skin feeling soft and rejuvenated and even helped ease skin conditions like psoriasis. The silica content of the water not only acts as a natural beauty treatment, but it’s also what creates the milky-blue colour of the water that makes the Blue Lagoon so distinctive.

Question 47

Can you swim in Blue Lagoon Iceland?

Accepted Answer

The deepest point is 1.4 metres (4.7 feet), swimming in the Blue Lagoon is possible. You can take a few leisurely breaststrokes in the middle of the lagoon, but as the water is so warm and the depth of a hot tub in most places, the idea is to sit back and soak rather than swim simply.

Question 48

Do you get a free drink at the Blue Lagoon?

Accepted Answer

Even the most basic entrance package includes a free drink at the Blue Lagoon. Alongside entrance, use of a towel and a silica mud mask, the comfort package includes a free fruit smoothie, beer, wine, cider or glass of sparkling wine to enjoy as you soak.

Question 49

Is 3 hours enough at Blue Lagoon?

Accepted Answer

Three hours is ideal at the Blue Lagoon. This gives you time to change, shower, enjoy a drink from the swim-up bar and sample a silica mask before showering and changing again.

You might even have time for a quick meal in the casual café. If you want a more indulgent lunch at Lava or Moss restaurants, you must allow another hour or so.

Question 50

Can I eat and drink at the Blue Lagoon in Iceland?

Accepted Answer

There are plenty of dining options at the Blue Lagoon and a swim-up bar for drinks in the lagoon. For food, you can choose between the casual café for a quick bite or the more formal Lava and Moss restaurants, the latter being recommended in the Michelin guide.

Question 51

Is the Blue Lagoon accessible for people with disabilities?

Accepted Answer

The Blue Lagoon complex has been designed with disabled users in mind. There is disabled parking in the car park, a five-minute walk from the entrance.

Wheelchairs are available at reception, and the building is equipped with electronic door openers and lifts throughout. The lagoon itself can be directly accessed by special wheelchairs, and there are larger changing rooms available for those who require an assistant (assistants will not need to pay the entrance fee).

Question 52

Should I bring my phone to the Blue Lagoon?

Accepted Answer

People like to take pictures of the ethereal blue water of the Blue Lagoon, so you’ll see lots of people with their phones by the lagoon’s side. There are lockers in the changing rooms to store your belongings, and you can always snap a few photos and return your phone to your locker if you’re worried about dropping it in the water.

Some people even bring waterproof bags or cases to take photos while immersed in the milky-blue water. However, phones are not permitted at the Retreat Spa to ensure you’re fully immersed in the experience, away from the nag of the modern world.

Question 53

Can you just turn up at Blue Lagoon?

Accepted Answer

Booking in advance at the Blue Lagoon is not essential – you can buy entry tickets on arrival. However, this is Iceland’s number one attraction, so making a Blue Lagoon booking online in advance is advised to avoid disappointment as entry tickets can sell out, especially in peak season.

Question 54

What are the opening hours of the Blue Lagoon in Iceland?

Accepted Answer

Blue Lagoon hours vary by season. Summer sees the longest opening hours, between 08.00 and 23.00 in July and August and between 08.00 and 22.00 in June. January to May sees the shortest opening hours, between 09.00 and 21.00 and with the lagoon open between 08.00 and 21.00 from October to December, you’ve got a chance of spotting the Northern Light before closing.

Question 55

When is the best time to visit the Blue Lagoon in Iceland?

Accepted Answer

There is something dramatic about slipping into the constantly warm water of the Blue Lagoon as snow falls around you. Those that wish to see the landscape around the lagoon blanketed in white or perhaps catch the Northern Lights dancing overhead should visit in winter.

Alternatively, the heart of summer sees the best weather in Iceland, paired with almost 24 hours of sunlight, so the Blue Lagoon stays open longer in the summer months.

Question 56

Should I wear my bathing suit to the Blue Lagoon?

Accepted Answer

The short answer is, yes, you must wear a bathing suit in the Blue Lagoon. If you forget to pack one, there are bathing suits for sale at the Blue Lagoon’s shop.

Question 57

Can you spend all day at the Blue Lagoon?

Accepted Answer

With a full spa, a Michelin-recommended restaurant with a full-tasting menu and shops to stock up on silica-enriched products, you can quite easily spend all day at the Blue Lagoon. If you only want to experience the lagoon's warm water, then a few hours is plenty of time.

Question 58

Do you shower after Blue Lagoon?

Accepted Answer

You are required to shower before and after using the Blue Lagoon and there are plenty of private, lockable showers and public showers in the changing rooms for this purpose. There are also complementary shampoos and soaps available.

Question 59

How do I protect my hair from the Blue Lagoon?

Accepted Answer

The effects of the Blue Lagoon’s silica on hair are not permanent – you may leave with slightly dry, stiff hair after a soak, but this can usually be fixed with a thorough shampoo and condition in the showers after.

If you want to avoid this from happening entirely, it is recommended that you use a leave-in conditioner while bathing in the lagoon, use a swim cap or tie your hair up.

Reykjavík - Blue Lagoon Premium including admission

Unwind with the Premium Blue Lagoon admission from Reykjavík.

BSÍ Bus Terminal - City center

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Blue Lagoon

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